Return Policy

30 Day Return Window

We accept returns for U.S. orders within 30 days of delivery.

To receive a refund, your return must be requested and handed to the carrier within 30 days of the delivery date.

Returns requested or shipped after 30 days from delivery are not eligible for a refund.

Due to customs complications, all international sales are final and are not eligible for returns, exchanges, refunds or store credit.

Return Eligibility

To be eligible for a return, items must be:

  • unworn
  • unused
  • in their original condition
  • with tags attached
  • in the original packaging

Final Sale and Non Returnable Items

We do not accept returns for:

  • sale items
  • archive items
  • socks
  • hats
  • toys
  • gift cards

Return Shipping Fee

A flat $6.00 return shipping fee applies to all U.S. returns and will be deducted from your refund.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives.

If your item is damaged, defective, or incorrect, please contact us right away at customercare@ramababy.com so we can review the issue and make it right.

Refunds

Once we receive and inspect your return, we will notify you to confirm whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 4 business days.

Please note that it may take additional time for your bank or credit card provider to post the refund to your account.

Original shipping charges are non refundable.

If more than 15 business days have passed since your refund was approved, please contact us at customercare@ramababy.com.

Orders Placed with Discount Codes or Promotions

If you used a discount code or promotional offer on your original order and your return causes your updated order total to fall below the minimum purchase requirement for that promotion, the value of the discount will be deducted from your refund.

For example, if you used a 10% off code valid on orders over $150 and your return brings your remaining order total below $150, your refund will be adjusted based on the full price of the items you keep.

If the value of the items you keep is less than the discount originally applied, your refund will be adjusted so the discount does not exceed the value of the retained items.

Questions

For any return questions, please contact us via email at customercare@ramababy.com.