FREE U.S. SHIPPING ON ORDERS $85+
Shipping
Rama Baby ships to the U.S. and Canada.
All orders ship directly from our studio in Los Angeles, California.
Rama Baby provides free ground shipping via USPS or FedEx within the continental United States for all orders $85+
Orders $150 and above require signature on delivery.
Alternative and expedited shipping options are presented at checkout.
For Canada destined orders, duties and taxes are calculated at checkout and paid in advance, so there are no surprise fees at delivery
All customers will receive a tracking link via email upon shipment.
We’re delighted to serve our Canadian families! Orders typically arrive within 7–14 business days depending on location and carrier.
All duties, taxes, and import fees are calculated and paid at checkout (DDP), so there are no surprise charges at delivery, and the pieces you love arrive quickly, and hassle free.
We always pack your items with care, and you’ll receive tracking details as soon as your order ships.
No, Rama Baby works closely with your favorite brands to bring U.S. customers the best in worldwide baby and children’s clothing with no customs, duties, or import fees.
We do our best to get your order on the way within 1–2 business days from Los Angeles.
If your order includes a new arrival, please allow for a few additional business days before dispatching.
We occasionally make select items available for pre-order when we expect to be able to dispatch them within the next 1–2 weeks, or as soon as they become available. Pre-order items are always clearly marked and noted within the product description.
If you’re on a tight timeline, we recommend choosing an expedited shipping option at checkout. Send us a quick message at customercare@ramababy.com so that we can prioritize your order.
We ship preordered items as soon as they become available, typically within 1 to 2 weeks, or sooner. Please allow a few additional days, as we do everything we can to ship as quickly as possible.
If your order includes a combination of preordered and ready to ship items, we will split your shipment at no additional cost, so you receive your ready to ship pieces as soon as possible.
Easy & Flexible Returns
We offer returns for eligible U.S. orders within 30 days of delivery.
Returns requested and postmarked within 15 days of delivery are eligible for a refund to the original payment method.
Returns requested and postmarked between 16 and 30 days are eligible for store credit.
Eligible items must be unworn, unused, unwashed, in their original condition, with tags attached and in the original packaging.
Sale items, archive items, socks, hats/bonnets, toys, accessories, blankets and gift cards are final sale and are not eligible for return.
A flat $8.00 return shipping fee applies to U.S. returns and will be deducted from your refund or store credit. Original shipping charges are non-refundable.
All returns are inspected upon arrival. Items that have been worn, washed, used, stained, altered or damaged after delivery may be declined. If a return is declined, you may have the item shipped back to you at your expense.
Returns requested or postmarked after 30 days are not eligible for a refund or store credit.
All international sales are final and are not eligible for return, refund, exchange or store credit.
We’re pleased to offer easy, self-service returns.
To submit a return request, simply log into your account using the email address or phone number you provided at checkout.
Return requests are approved within 48 hours, and you will receive a pre-paid shipping label directly to your email.
Returns are processed within 4 business days of receiving your return.
Once your return is processed, please allow 5–10 business days for the refund to appear on your original form of payment, depending on your bank or credit card provider.
If your original order included a discount code, promotional offer, store credit, redeemed Keepsake Points, referral reward or similar incentive, your refund may be adjusted if your return changes the order’s eligibility for that offer.
For example, if you used a 10% off code valid on orders over $150, and your return brings the remaining order total below $150, the promotion would no longer apply. In that case, your refund will be adjusted based on the full price of the items you keep.
If a discount, store credit, reward or incentive was applied to your order, the final refund amount will be calculated so that the promotional value does not exceed the value of the items you keep.
Keepsake Points, referral rewards, promotional rewards or similar incentives are not eligible for a refund payout and will not be refunded or returned to your account if they were used on a returned order.
Once your preordered item arrives, it follows our standard 30 day return policy from the date the item was delivered.
Eligible items must be unworn, unused, in their original condition, with tags attached, and in the original packaging.
Order Help
You can track your order by logging into your account and visiting the “My Orders” section, where your tracking number will be available to follow your shipment via the carrier’s website.
You’ll also receive tracking updates by email or text, so you can stay informed every step of the way.
Orders $150 and above require signature on delivery
If you need to change make changes to your order (purchased items, shipping details, etc.), please contact us at customercare@ramababy.com as soon as possible with your order number and the requested change.
We strive to dispatch your order as soon as possible, and if your order has already been shipped, we unfortunately will not be able to make amendments.
You may cancel a preordered item at any time before it ships. Once your preorder has been dispatched, it cannot be cancelled or changed, the same as our standard order policy.
We are so sorry!
If something isn't received the way you expected, please reach out to us at customercare@ramababy.com and we'll always work with you to make it right and give you the experience you deserve.
Gift Cards & Gift Wrap
We’re delighted to offer digital gift cards in a range of thoughtful denominations for all budgets and occasions.
You can purchase them directly on our website, and they’ll be sent straight to the recipient’s email address you specify at checkout , a perfect gift to share the joy of beautiful newborn, baby and toddler clothing and gear.
Gift wrapping and custom written cards are offered at checkout, so that you can order your gift to be beautifully shipped directly to the lucky recipient of your choice.
Our gift wrapping features a luxury gift box and high quality gift paper, all wrapped in eco-friendly kraft paper.
When selecting gift wrap, you also have the option to select a handwritten card to be written in your words.
To redeem your gift card, simply enter the unique code in the “Gift Card” field at checkout.
The gift card value will be applied to your order total, and if your purchase exceeds the balance, you can easily pay the remainder with another payment method.