FREE U.S. SHIPPING ON ORDERS $50+
Shipping
Rama Baby ships to the U.S. and Canada.
All orders ship directly from our studio in Los Angeles, California.
Rama Baby provides free ground shipping via USPS or FedEx within the continental United States for all orders $50+
Orders $150 and above require signature on delivery.
Alternative and expedited shipping options are presented at checkout.
Orders delivered to Canada are shipped with DHL. Delivery rates are shipped with DDP and is calculated at checkout.
All customers will receive a tracking link via email upon shipment.
We’re delighted to serve our Canadian families! Orders typically arrive within 7–14 business days depending on location and carrier.
All duties, taxes, and import fees are calculated and paid at checkout (DDP), so there are no surprise charges at delivery, and the pieces you love arrive quickly, and hassle free.
We always pack your items with care, and you’ll receive tracking details as soon as your order ships.
No, Rama Baby works closely with your favorite brands to bring U.S. customers the best in worldwide baby and children’s clothing with no customs, duties, or import fees.
We do our best to get your order on its way within 1–2 business days from Los Angeles.
If your order includes a new arrival, please allow for a few additional business days before dispatching.
If you’re on a tight timeline, we recommend choosing an expedited shipping option at checkout. Send us a quick message at customercare@ramababy.com so that we can prioritize your order.
Easy & Flexible Returns
We offer easy, self service returns for eligible items requested within 30 days of your delivery date.
Once approved, your return must be mailed back (postmarked within the same 30 days) to receive a refund.
If a return is not postmarked within 30 days of your delivery date, your return will be cancelled.
Eligible items must be returned unworn, unwashed, and unused, in their original packaging, with tags attached. Items that appear worn, washed, or used will not be refunded.
Final sale items, tights, socks, toys, blankets, pacifier clips, and gift cards are not eligible for return.
Items shipped to or returned from outside of Rama Baby will not be accepted, compensated, or reimbursed.
Returns sent back without first requesting a return will not be accepted. Shipping charges are nonrefundable.
We’re pleased to offer easy, self-service returns.
To submit a return request, simply log into your account using the email address or phone number you provided at checkout.
Return requests are approved within 48 hours, and you will receive a pre-paid shipping label directly to your email.
A flat $6 return shipping fee will be deducted from your total refund for each accepted return shipment.
Please note, items shipped to or returned from outside of Rama Baby will not be accepted, compensated, or reimbursed. Thank you for understanding!
Returns are processed within 4 business days of receiving your return.
Once your return is processed, please allow 5–10 business days for the refund to appear on your original form of payment, depending on your bank or credit card provider.
For Canada based customers, we accept returns requested within 14 days of delivery.
All return costs are the responsibility of the customer, including shipping fees and any duties or customs charges paid at delivery.
These fees are non-refundable. You can view our full return policy for Canadian customers here if you are a Canadian customer requesting a return, please send us an email at customercare@ramababy.com
If you used a discount code or promotional offer on your original order and your return causes your new total to fall below the minimum purchase requirement for that promotion, the value of the discount will be deducted from your refund.
If the amount you keep is less than the value of the applied discount, the refund will be adjusted so that the total discount does not exceed the value of the items retained.
For example, if you used a 10% off code valid on orders over $150 and your return brings your total below that threshold, your refund will be recalculated based on the full price of the items you kept.
Order Help
You can track your order by logging into your account and visiting the “My Orders” section, where your tracking number will be available to follow your shipment via the carrier’s website.
You’ll also receive tracking updates by email or text, so you can stay informed every step of the way.
Orders $150 and above require signature on delivery
If you need to change make changes to your order (purchased items, shipping details, etc.), please contact us at customercare@ramababy.com as soon as possible with your order number and the requested change.
We strive to dispatch your order as soon as possible, and if your order has already been shipped, we unfortunately will not be able to make amendments.
We are so sorry!
If something isn't received the way you expected, please reach out to us at customercare@ramababy.com and we'll work with you to make it right.
Gift Cards & Gift Wrap
We’re delighted to offer digital gift cards in a range of thoughtful denominations for all budgets and occasions.
You can purchase them directly on our website, and they’ll be sent straight to the recipient’s email address you specify at checkout , a perfect gift to share the joy of beautiful newborn, baby and toddler clothing and gear.
Gift wrapping and custom written cards are offered at checkout, so that you can order your gift to be beautifully shipped directly to the lucky recipient of your choice.
Our gift wrapping features a luxury gift box and high quality gift paper, all wrapped in eco-friendly kraft paper. When selecting gift wrap, you also have the option to select a handwritten card to be written in your words.
To redeem your gift card, simply enter the unique code in the “Gift Card” field at checkout.
The gift card value will be applied to your order total, and if your purchase exceeds the balance, you can easily pay the remainder with another payment method.