FREE U.S. SHIPPING ON ORDERS $85+
Shipping
Rama Baby ships to the U.S. and Canada.
All orders ship directly from our studio in Los Angeles, California.
Rama Baby provides free ground shipping via USPS or FedEx within the continental United States for all orders $85+
Orders $150 and above require signature on delivery.
Alternative and expedited shipping options are presented at checkout.
For Canada destined orders, duties and taxes are calculated at checkout and paid in advance, so there are no surprise fees at delivery
All customers will receive a tracking link via email upon shipment.
We’re delighted to serve our Canadian families! Orders typically arrive within 7–14 business days depending on location and carrier.
All duties, taxes, and import fees are calculated and paid at checkout (DDP), so there are no surprise charges at delivery, and the pieces you love arrive quickly, and hassle free.
We always pack your items with care, and you’ll receive tracking details as soon as your order ships.
No, Rama Baby works closely with your favorite brands to bring U.S. customers the best in worldwide baby and children’s clothing with no customs, duties, or import fees.
We do our best to get your order on its way within 1–2 business days from Los Angeles.
If your order includes a new arrival, please allow for a few additional business days before dispatching.
If you’re on a tight timeline, we recommend choosing an expedited shipping option at checkout. Send us a quick message at customercare@ramababy.com so that we can prioritize your order.
Easy & Flexible Returns
We offer returns for eligible U.S. orders requested within 30 days of delivery.
To receive a refund, your return must be requested and handed to the carrier within 30 days of the delivery date.
Returns requested or shipped after 30 days from delivery are not eligible for a refund.
Eligible items must be unworn, unused, in their original condition, with tags attached, and in the original packaging.
Sale items, archive items, socks, hats, toys, and gift cards are final sale and not eligible for return.
A flat $6.00 return shipping fee applies to all U.S. returns and will be deducted from your refund.
Original shipping charges are non refundable.
All international sales are final and are not eligible for return, refund, or exchange.
We’re pleased to offer easy, self-service returns.
To submit a return request, simply log into your account using the email address or phone number you provided at checkout.
Return requests are approved within 48 hours, and you will receive a pre-paid shipping label directly to your email.
Returns are processed within 4 business days of receiving your return.
Once your return is processed, please allow 5–10 business days for the refund to appear on your original form of payment, depending on your bank or credit card provider.
If your original order included a discount code, promotional offer, store credit, redeemed Keepsake Points, referral reward or similar incentive, your refund may be adjusted if your return changes the order’s eligibility for that offer.
For example, if you used a 10% off code valid on orders over $150, and your return brings the remaining order total below $150, the promotion would no longer apply. In that case, your refund will be adjusted based on the full price of the items you keep.
If a discount, store credit, reward or incentive was applied to your order, the final refund amount will be calculated so that the promotional value does not exceed the value of the items you keep.
Keepsake Points, referral rewards, promotional rewards or similar incentives are not eligible for a refund payout and will not be refunded or returned to your account if they were used on a returned order.
Order Help
You can track your order by logging into your account and visiting the “My Orders” section, where your tracking number will be available to follow your shipment via the carrier’s website.
You’ll also receive tracking updates by email or text, so you can stay informed every step of the way.
Orders $150 and above require signature on delivery
If you need to change make changes to your order (purchased items, shipping details, etc.), please contact us at customercare@ramababy.com as soon as possible with your order number and the requested change.
We strive to dispatch your order as soon as possible, and if your order has already been shipped, we unfortunately will not be able to make amendments.
We are so sorry!
If something isn't received the way you expected, please reach out to us at customercare@ramababy.com and we'll always work with you to make it right and give you the experience you deserve.
Gift Cards & Gift Wrap
We’re delighted to offer digital gift cards in a range of thoughtful denominations for all budgets and occasions.
You can purchase them directly on our website, and they’ll be sent straight to the recipient’s email address you specify at checkout , a perfect gift to share the joy of beautiful newborn, baby and toddler clothing and gear.
Gift wrapping and custom written cards are offered at checkout, so that you can order your gift to be beautifully shipped directly to the lucky recipient of your choice.
Our gift wrapping features a luxury gift box and high quality gift paper, all wrapped in eco-friendly kraft paper.
When selecting gift wrap, you also have the option to select a handwritten card to be written in your words.
To redeem your gift card, simply enter the unique code in the “Gift Card” field at checkout.
The gift card value will be applied to your order total, and if your purchase exceeds the balance, you can easily pay the remainder with another payment method.